We had 4 telephone lines with different numbers all over our office. As we grew we added another telephone line for different services we offer. Callers wishing to speak to sales had to call on a certain number and then the telephone had to be literally passed the relevant member of staff. I could only receive calls on a certain number and could no transfer them to the main office.

Bluu Sky Connections were asked to find a solution for us. Their recommendations were to put all the telephone lines onto a small telephone system and connect extension phones. Any client now ringing into our office can be transferred to any member of staff - even if they are out of the office.

Bluu Sky Connections routed our lines and calls through an alternative carrier which reduced our call costs and which helped towards subsidising the new telephone system. We now operate more efiiciently.

Garry Plant
Images Publishing Ltd